FAQ

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Registration

How can I register?: Please visit the registration page of this website. You will be directed to the registration module by clicking on the button: register for the congress. Go through the various steps and you will receive an automatic registration confirmation. Please also check your spam-mailbox. If you did not receive the confirmation, please check your spam folder or send an email to registrations@congresscare.com.
Until when can I register?: You can register online up to one day prior to the conference.
Please note, registration is done on a first-come, first-served basis and full is full.
Which currencies are accepted for congress registration?: We only accept payment in euros.
What payment options are there?: You can only pay in the online registration module by credit card or via iDeal. For individual participants, it’s not possible to pay by invoice.
Can I also pay by invoice?: Only possible for group registrations via one invoice per group.
Are lunches, coffee breaks and/or dinners included in the registration fee?: Lunches and breaks are included.

Can I make a name change?: Please send your requests for changes to us via registrations@congresscare.com.
How can I make a change to my registration?: You can request a change to your registration via registrations@congresscare.com.
Can I cancel my registration?: You can only cancel your registration in writing by sending an e-mail to registrations@congresscare.com. You will receive written confirmation of this. The cancellation conditions can be found on registration page.

Will I receive a certificate of attendance?: You will receive a certificate of attendance by email usually within two weeks after the conference.
How do I get these points in my personal file?: After the conference, the conference secretariat will award the accreditation points in your personal file within two weeks.